FAQ's

Got questions? We've got answers! Scroll down to find everything you need to know about making your glass recycling experience smooth and simple.

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When Are Pickups?

Pickup days vary by location, with all routes beginning at 7 a.m. You’ll receive a reminder via text, email or both (your choice) 24 hours before each pickup, so you never miss it! We will always notify you if there are any schedule changes.

Please reach out if you would like to know when pickups are for your area.

Sign Up Process

Getting started with us is incredibly simple!

  1. Sign up on this page
  2. A Glass Goat bin will be dropped off to house within 24 hours
  3. Enjoy your amazing new service!

Am I In Your Service Area?

We are working hard to expand our service area, but as for now, we are servicing all of Fairfax County, Alexandria, Arlington County, and parts of Loudoun including Ashburn, South Riding, Dulles, Potomac Falls, & Sterling.

If you aren't in one of the areas above, but would like to be, please fill out this new area request form.

Can I Skip a Pickup?

Whether you don't have enough glass that week or are away on vacation, we allow you to skip any pickup and for a full refund

To skip your pickup, simply reply to the reminder you’ll receive 24 hours in advance with the word "skip."

Cancelation Policy

Although we will greatly miss you, we understand that things may change.

If you ever decide that this service is no longer for you, you can cancel anytime.

Do You Serve Townhouses?

Sure do! We work hard to comply with your association's rules, too. So, if that means picking up right from your door, we can accommodate!

Materials Accepted

-Glass bottles

-Glass jars

-Any color, shape, or size with or without lids

-Please no bulbs or ceramics

Can't find the answer you're looking for? Feel free to email us at glassgoatrecycling@gmail.com anytime and we'll get back to you shortly!